PRICES
Campervan Rental Prices
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| Long-term discount | Renting more than 7 days and less than 14 days | 10% off discount on your selected van |
|---|---|---|
| Renting more than 14 days and less than 21 days | 20% off discount on your selected van | |
| Renting more than 21 days | 30% off discount on your selected van | |
| Returning customer discount | Customers who have used our service within the past one year | get a 10% off discount on their selected vehicles |
- Both the half day charge and the full-day charge will be calculated by having the noon (12 o'clock) as a reference.
- Example 1.) If you rent a ZiL 520 from 9:00 on January 1st and return it at 17:00 on January 2nd 【Regular season daily rental price for two days will apply and will be charged 57,200 JPY. ]
- Example 2) If you rent a ZiL 520 from 12:00 on January 1st and return it at 17:00 on January 2nd [Regular season 1.5 days rental price will apply and will be charged 42,900 JPY. ]
- All the prices are tax-included.
Pick-up and drop-off fees
Rental and return is generally at Asahikawa BASE or Sapporo BASE, but pick-up and drop-off by
taxi are also available on demand.
Please see “How to Use” for information on rental and return
locations and taxi pick-up and drop-off locations.
Taxi fee
| Location | Fee（one-way） |
|---|---|
| Asahikawa Station ↔︎ Asahikawa BASE | 1,650JPY |
| Asahikawa Airport ↔︎ Asahikawa BASE | 3,300JPY |
| Sapporo Station or hotels around ↔︎ Sapporo BASE | 5,500JPY |
| New Chitose Airport ↔︎ Sapporo BASE | 8,800JPY |
| Other places | Separate quote required |
Drop Fee
| Drop Fee（Asahikawa BASE・Sapporo BASE） |
|---|
| 11,000JPY |
- If you are picking up your vehicle at the airport, we will ask you about your flight in advance and wait for you in the arrival lobby.
- Please note that we cannot accept drop-off at any locations other than the either BASE locations.
- All prices are exclusive of tax.
Insurance and Compensation
| Types of damage | Target | Compensation Amount | Deductible (Costs charged to Customers) |
|---|---|---|---|
| Bodily Injury | Limited to only one person | Unlimited | None |
| Property Damage | Limited to only once accident | Unlimited | 200,000JPY |
| Car Damage | Limited to only once accident | 200,000JPY | |
| Personal Injury |
up to 50,000,000 JPY/person Regardless of the driver's percentage of fault, we will compensate for the amount of damage (including aftereffects) and deaths due to the passenger's car accident. (Up to 50,000,000 JPY: Determination of amount of damages will be carried out by the insurance company based on the insurance policy) |
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- All amounts are tax-included.
Collision Damage Waiver（CDW） system
| Subscription fee (per day) |
|---|
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- Please be aware that the Collision Damage Waiver system might not apply if you do not follow the required procedures in case of an accident.
- All prices are tax-included.
Non-Operation Charge (NOC) System
| Type | Condition | Price |
|---|---|---|
| Transportation fee | Vehicle can be returned to the originally designated location without being towed by a tractor | 110,000JPY |
| Vehicle cannot be returned to the originally designated location and needs to be towed by a tractor | 165,000JPY | |
| Compensation for car suspension | 1day | 22,000JPY/day |
- If renting becomes not possible due to the repairing of the damaged vehicle, customers will be required to bear a portion of compensation for business interruption. The repairing will be done at our designated factory and normally takes up to a maximum of 20 days.
- All prices are tax-included.
Cleaning expense for pets
| Cleaning fee for dogs | |
|---|---|
| One dog | 4,400JPY |
| Two or more dogs | 8,800JPY |
- Cleaning fee of 20,000 yen will be charged separately if customers bring their pets in without notifying us in advance.
- All prices are tax-included.
cancellation charge
| The day cancellation is confirmed | Cancellation fee |
|---|---|
| Up to 15 days before the rental starts | 10% of total rental fee |
| 7-14 days before the rental starts | 30% of the total rental fee |
| 2-6 days before the rental starts | 50% of the total rental fee |
| One day before the rental starts (within business hours) | 80% of the total rental fee |
| One day before the rental starts (after business hours) | 100% of the total rental fee |
- For cancellations due to transportation service disruption caused by bad weather and natural
disasters, the cancellation charge will be fully refunded if cancellation and delay
certificates are attached.
(The transfer fee will be charged to the customer.)
Midway cancellation
If you decide to cancel the rental after the rental started, you will be required to pay half of the rental fee for the remaining days, that was decided in the contract, as a cancellation fee.
Refund Policy
- Credit card payment
- Within 120 days after the payment: The credit card payment agency will process the refund process.
- More than 120 days after payment: We will transfer the refund to your designated
account.
(The transfer fee will be charged to the customer.)
- Payment by cash transfer
- We will transfer to your designated account.(The transfer fee will be charged to customer.)
In case when the requested vans are unavailable due to accidents and malfunctions
If the reserved vehicle is unavailable due to an accident or breakdown by the previous customer, we will substitute the quoted vehicles with other available vehicles. However, if it is difficult to arrange a substitute vehicle, we will reserve the right to refund the entire amount received and cancel the contract itself. (In this case, the transfer fee will be charged to us.) Please note that we may not be able to substitute the quoted model as they are highly specialized vehicles. Thank you for your understanding in advance. In addition, even if your reserved car becomes unavailable, we regret to inform you that we will not be able to compensate for your round trip travel expenses, transportation fee, and accommodation fee, etc. for you to come to the designated location. Thank you for your understanding in advance.